Cynthia is out of town. And it seems that the entire Universe has conspired not letting me to succumb to the typical fate of a “7-year Itch” like some of my friends so playfully pointed out. When I left the office this evening, my new colleague – a gentleman in his 50s – reminded me, “Cynthia’s not in town, don’t be a naughty boy ah!”. Over one meal, another new colleague of mine – a lovely lady new to Singapore – kept talking about loyalty as an important attribute of a relationship. Even my new blogger friend EastCoastLife in replying one of my comments mentioned that … go and make some babies, boost the population of Singapore, but wait till Cynthia is back!
The truth is, it doesn’t seem like it has been that long since Cynthia and I have dated. There are always lots of things to learn with Cynthia, lots of man-made challenging scenarios to tackle, lots of opportunities to play the hero role, and lots of surprises that are beyond my imagination.
The moment I returned home tonight, I have received a text message from Cynthia’s mother’s phone. It said …
Honey, please call Bandung now. Thanks.
I was puzzled. Why did Cynthia message me via her mother’s phone? Her phone is out of battery? She has forgotten to bring the charger? She needs me to DHL the charger to her? I was tired. Feeling sticky and badly in need for a good bath.
Or is it one of the test to see what my “response time” is like? Man, I surely don’t want to go into the complication of explaining myself why I take 27 minutes and 45 seconds to return her call. Defied the temptation of a nice hot bath, I called Bandung.
Her – Honey!
Me – Uh-huh?
Her – I can’t hear you.
Me – CAN YOU HEAR ME NOW?
Her – I $%^#*((@) my phone!
Me – You what?
Her – I $%^#*((@) my phone!
Somehow my imagination ran wild. And the connection was bad somehow.
Me – You LOST your phone?
Her – No, I $%^#*((@) my phone! I was at a shop ($&*()_)&#&^)@&) … and I …
Me – I am really confused. How did you lose your phone?
Okay. Cynthia did not lose her phone. But rather she locked her phone after putting in a new prepaid card she obtained from a shop in Bandung.
Me – Can’t you unlock your phone using a PIN?
Her – I can’t. I need the PUK code.
What the PUK?!
Me – What is a PUK?
Her – It is a code. I was paranoid when I first bought the phone (erm … I was the one who bought the phone … or she was trying to say “got the phone” instead?) so I did something to the phone.
Me – I know. But where can I find the PUK? Isn’t it in your head somewhere?
Her – Read the phone manual. Perhaps the code is inside!
Me – But the PIN is inside your head, no?
Her – No, no! It is the default code of 1234!
Me – Uh-huh … can I bath first?
Her – It is urgent! It is an emergency!
Me – But it is like 11pm in the evening … no?
Seriously, how urgent can that be? Unless she is expecting some calls … or messages … not from me! Perhaps those who seem obviously the itchy type are not exactly itchy (me!) but those who don’t seem like the itchy type …
Anyway, I did a quick read of the manual and like the TV series of CSI, I attempted to reconstruct the “crime scene”. I had no clue what PUK was and now I know.
On the day Cynthia got her brand new phone, she set the option of having the phone locked if an unauthorized SIM card is inserted without a valid PIN code. She was given the option to change her pin but she stuck with the default PIN code of 12345 (now, why would someone chooses that option without changing the default PIN code?!). Today, she slotted in the new SIM card and was prompted for the PIN code. She entered 1234 – which is the wrong one – and the phone was automatically locked, could not be used. And since her phone was locked, she needed the Personal Unlocking Key (a.k.a. PUK) from the operator to unlock the phone in order for her to set a new PIN code.
The good thing is that Cynthia’s mobile number is under my account. I own both SIM cards. I called up SingTel and chose the option of PUK retrieval, punched in Cynthia’s mobile number, punched in my NRIC … and I was asked for the 15-digit number that is printed on the SIM card. For obvious reason I didn’t have the SIM card. So I called Cynthia using my fixed line and put my mobile phone on loudspeaker while talking to a human operator this time.
At the end of the call, she thanked me for saving the day … once again. And she asked, “Who’s the guy on the phone? How did you know him? He is really helpful ya?”
Seriously, with a girl like Cynthia, how to get bored?









