I had one of the most humiliating experiences at MUJI Plaza Singapura, no fault of mine. It was so absurd that it took me a meal’s time – not at MUJI – to internalize.
I enjoy the food menu at MUJI. It strikes a good balance between tasty food and healthy food. The price is more premium. But once in a while, it is OK.
It was during a weekend. Faced with a table shortage during lunch hour, I joined a queue. In front of me was a big group of young people. Further down, there were tourists from Indonesia. The queue was long. And I was queuing alone. Since I had no one to talk to, I looked at my phone most of the time. I recalled the waitress passed by and asked, “Table for how many?” I said two. She quickly moved on. She looked stern, in her late fifties. Highly efficient.
To control the crowd entering the cafe, there was a barrier. It was closed when the cafe was full. And it was open when tables were available.
I was looking at my phone when I sensed the big group before I had entered. I saw the barrier was opened. I presumed that it was my turn. So I entered, looking for a table. But there was none. The cafe was full.
Naturally, I returned to the front of the queue. The barrier was opened. As I rejoined, a woman in her thirties stopped me and accused me of queue jumping. Then out of nowhere, the waitress appeared and testified that she did not see me in the queue! I was speechless. I told my side of the story. The barrier was opened. I thought there was a table available. Hence, I walked in.